Water Treatment Service

Whole-House Water Softeners for Aldie, VA Homes

Hard water causes scale buildup, spotted fixtures, and dry skin. A properly sized water softener protects your plumbing, extends appliance life, and makes every faucet in your home deliver noticeably softer water.

Free evaluationNSF/ANSI 44 certified unitsLicensed & insured

Understanding the Problem

What Is Hard Water?

Hard water contains elevated levels of dissolved calcium and magnesium minerals. These minerals are naturally present in groundwater and are not a health hazard, but they cause significant practical problems in your home.[1]

The United States Geological Survey (USGS) defines water hardness in terms of milligrams per liter (mg/L) of calcium carbonate (CaCO3).[1] Many water professionals also express hardness in grains per gallon (gpg), where 1 gpg equals approximately 17.1 mg/L of CaCO3. Understanding where your water falls on the hardness scale helps determine whether a softener is appropriate and how to size one correctly.

USGS Water Hardness Classification Scale[1]

Soft

0 – 60

mg/L as CaCO3

0 – 3.5 gpg

Moderately Hard

61 – 120

mg/L as CaCO3

3.6 – 7.0 gpg

Hard

121 – 180

mg/L as CaCO3

7.1 – 10.5 gpg

Very Hard

> 180

mg/L as CaCO3

> 10.5 gpg

Loudoun County water typically falls in the moderately hard to hard range. Private wells may test higher.[5]

To convert between measurement units: divide mg/L by 17.1 to get grains per gallon, or multiply gpg by 17.1 to get mg/L. For example, water at 120 mg/L CaCO3 equals approximately 7.0 gpg — at the boundary between moderately hard and hard. Your water test results may be reported in either unit, and both are widely used in the water treatment industry.

The Real Impact

How Hard Water Affects Your Home

The dissolved minerals in hard water may be invisible at your tap, but their effects are visible — and costly — throughout your home.

Scale Buildup in Pipes

Calcium and magnesium deposits accumulate inside pipes over time, restricting water flow and increasing pressure on your plumbing system. This process accelerates in hot water lines.

Reduced Water Heater Efficiency

Scale insulates heating elements, forcing your water heater to work harder. Studies show that just 1/4 inch of scale buildup can increase energy consumption by up to 29 percent for gas water heaters.

Shortened Appliance Lifespan

Dishwashers, washing machines, and water heaters accumulate internal scale deposits. Hard water can reduce appliance life by several years compared to homes with softened water.

Spotted Dishes & Glassware

Calcium residue left behind after water evaporates creates white spots and cloudy film on dishes, glasses, and shower doors that regular cleaning cannot prevent.

Dry Skin & Dull Hair

Hard water minerals interfere with soap lather and leave a residue on skin and hair. Many people experience dry, itchy skin and flat, lifeless hair until hardness is addressed.

Reduced Soap Efficiency

Hard water minerals react with soap to form insoluble "soap scum" instead of lather. You use more detergent, shampoo, and cleaning products to achieve the same results — increasing household costs.

The Science

How Water Softeners Work

Water softeners use a well-established process called ion exchange to remove hardness minerals from your water supply.[2]

The Ion Exchange Process

Inside every water softener is a tank filled with thousands of tiny resin beads. These beads carry a negative electrical charge and are pre-loaded with sodium (or potassium) ions. As hard water flows through the resin bed, the positively charged calcium (Ca2+) and magnesium (Mg2+) ions in your water are attracted to the resin beads and swap places with the sodium (Na+) or potassium (K+) ions.[3]

The result: hard water goes in, and soft water comes out. Calcium and magnesium are captured on the resin, while a small amount of sodium or potassium is released into the water in their place. This exchange happens automatically as water passes through the system — no electricity is needed for the exchange itself, only for the control valve that manages the timing of regeneration cycles.

1

Service Cycle

Hard water enters the mineral tank and flows through the resin bed. Calcium and magnesium ions attach to the resin beads, releasing sodium or potassium ions into the water. Softened water flows to your home's plumbing system.

2

Regeneration Cycle

When the resin beads become saturated with calcium and magnesium, the softener initiates a regeneration cycle. A concentrated brine solution (salt water) from the brine tank is flushed through the resin, displacing the hardness minerals and recharging the beads with fresh sodium or potassium ions.

3

Rinse & Resume

After regeneration, the system rinses the resin bed with fresh water to flush out excess brine and captured minerals. This discharge goes to a drain. The softener then returns to normal service. Modern units schedule regeneration during low-usage hours, typically between 2:00 and 4:00 AM.

Modern demand-initiated regeneration (DIR) softeners monitor your actual water usage and only regenerate when the resin bed is approaching capacity — rather than on a fixed timer. This conserves salt and water compared to older time-clock models. Properly sized DIR units meet the requirements of NSF/ANSI Standard 44 for residential cation exchange water softeners.[2]

Why It Matters

Benefits of a Water Softener

Softened water makes a measurable difference in daily life, appliance performance, and long-term household costs.

Protects Your Plumbing

Eliminating scale buildup keeps pipes clear and maintains water pressure throughout your home. Your plumbing system lasts longer with fewer repairs.

Extends Appliance Life

Water heaters, dishwashers, and washing machines run more efficiently and last years longer when protected from scale accumulation.

Cleaner Dishes & Fixtures

Say goodbye to water spots on glassware, shower doors, and chrome fixtures. Soft water rinses cleanly without leaving mineral deposits behind.

Softer Skin & Hair

Without hardness minerals stripping natural oils, many homeowners notice softer skin, less irritation, and healthier-looking hair within the first week.

Lower Energy Bills

A scale-free water heater operates at peak efficiency. Removing existing scale and preventing new buildup can noticeably reduce energy costs.

Less Soap & Detergent

Soft water lathers easily, so you use less shampoo, dish soap, laundry detergent, and cleaning products — typically 50 to 75 percent less by volume.

Honest Guidance

Considerations & Best Practices

Water softeners are an effective solution for hard water, but there are important factors to consider before and after installation. We believe in giving you the full picture.

Sodium Addition to Softened Water

The ion exchange process adds sodium to your water in proportion to the hardness removed. At typical Loudoun County hardness levels (around 7 gpg), softened water contains approximately 56 mg/L of sodium. For context, the EPA discusses sodium in drinking water and notes that while there is no enforceable federal standard for sodium in drinking water, individuals on sodium-restricted diets should consult their physician.[4]

Our recommendation: If sodium is a concern, you can use potassium chloride instead of sodium chloride as your regenerant. Potassium chloride costs more (roughly 3 to 4 times the price of standard salt), but it eliminates the sodium addition entirely. Alternatively, an under-sink reverse osmosis system at your kitchen tap removes sodium from your drinking and cooking water.

Environmental Considerations

Water softener regeneration produces a brine discharge containing the captured calcium and magnesium minerals plus excess salt. This discharge typically enters your home's septic system or municipal sewer. Some communities have considered restrictions on softener discharge, though Virginia does not currently prohibit residential softener use.

Minimizing impact: Choose a demand-initiated regeneration (DIR) softener that only regenerates when needed, reducing both salt consumption and water waste. A properly sized softener uses roughly 40 to 65 gallons of water per regeneration cycle. Over-sized systems that regenerate unnecessarily waste both salt and water.

Maintenance Requirements

Water softeners are relatively low-maintenance, but they are not maintenance-free. You will need to keep the brine tank stocked with salt (or potassium chloride) — typically checking it every 6 to 8 weeks. Salt bridges (a hardened crust in the brine tank) can occasionally form and should be broken up when discovered.

Annual service: We recommend an annual professional inspection to verify the resin bed is performing properly, clean the brine tank and injector, check the control valve, and ensure the system is regenerating at the optimal frequency for your current water usage.

Quality Assurance

NSF/ANSI 44 Certification

NSF/ANSI Standard 44 is the nationally recognized standard for residential cation exchange water softeners. Developed by NSF International, it establishes minimum requirements for the materials, design, construction, and performance of water softening equipment.[2]

A softener certified to NSF/ANSI 44 has been independently tested and verified to:

  • Reduce hardness — confirmed ability to remove calcium and magnesium to the claimed capacity
  • Meet structural integrity requirements — pressure-tested tanks and components that will not fail under normal operating conditions
  • Not leach contaminants — materials that come into contact with drinking water will not introduce harmful substances
  • Accurate performance claims — the manufacturer's stated softening capacity and flow rates have been independently verified

We install only NSF/ANSI 44 certified water softeners. This certification provides homeowners with confidence that the equipment performs as claimed and meets recognized safety standards. When evaluating softener options, look for the NSF certification mark — it is the most reliable indicator of third-party tested performance.[2]

The Difference

Hard Water vs. Softened Water

With Hard Water

  • White crusty deposits on faucets and showerheads
  • Spots and film on dishes after every wash cycle
  • Dry, itchy skin and flat, dull hair
  • Soap scum buildup in showers and tubs
  • Stiff, dingy laundry despite using extra detergent
  • Scale accumulation inside water heater
  • Reduced water flow from mineral-clogged pipes
  • Higher energy bills from inefficient water heating

With Softened Water

  • Clean faucets and fixtures without mineral deposits
  • Spot-free, sparkling dishes and glassware
  • Softer skin and smoother, healthier-looking hair
  • Easy-to-clean showers with no soap scum
  • Brighter, softer laundry using less detergent
  • Scale-free water heater operating at peak efficiency
  • Full water pressure maintained throughout the home
  • Lower energy costs from efficient water heating

Frequently Asked Questions About Water Softeners

Water hardness in Aldie and the broader Loudoun County area typically ranges from moderately hard to hard, depending on your source. Homes on Loudoun Water municipal supply generally see hardness in the 4 to 8 grains per gallon range (roughly 70 to 140 mg/L as CaCO3). Private well water can vary significantly and may test considerably higher. A free in-home water test is the most reliable way to determine your exact hardness level.
The amount of sodium added depends on your water hardness. For every grain per gallon of hardness removed, roughly 7.5 milligrams of sodium are added per liter of water. At a typical Loudoun County hardness of 7 gpg, softened water would contain approximately 56 mg/L of sodium — well below the EPA recommendation of 20 mg/L as a taste threshold for drinking water, but worth considering if you follow a sodium-restricted diet. Potassium chloride is available as a sodium-free alternative regenerant.
Day-to-day operation is largely automatic. You will need to refill the salt (or potassium chloride) supply roughly every 6 to 8 weeks depending on your water usage and hardness level. An annual inspection is recommended to check the resin bed condition, brine tank cleanliness, control valve operation, and overall system function. Well-maintained softeners typically last 10 to 20 years.
While technically possible for experienced DIYers, professional installation is strongly recommended. Proper softener installation requires understanding your plumbing layout, sizing the unit correctly for your household demand and hardness level, ensuring proper drain connections for brine discharge, and configuring the regeneration cycle. Incorrect sizing or installation can lead to wasted salt, inadequate softening, or plumbing issues.
This depends on your water quality and goals. A water softener addresses hardness but does not remove chlorine, sediment, or dissolved contaminants. Many Loudoun County homeowners pair a softener with a whole-house carbon filter to handle chlorine taste and odor, or add an under-sink reverse osmosis system for the purest possible drinking water. We can recommend the right combination after testing your water.
Research has not shown that properly functioning water softeners cause septic system failure. The Water Quality Association has published studies indicating that softener discharge does not harm septic drain fields. However, the additional water volume from regeneration cycles (roughly 40 to 65 gallons per cycle) should be factored into your overall water usage if your septic system is near capacity.

Ready to Solve Your Hard Water Problems?

Schedule a free water evaluation. We will test your hardness level, explain your options, and recommend the right softener for your home — no obligation.

Sources & References

  1. [1]USGS — Hardness of Water https://www.usgs.gov/special-topics/water-science-school/science/hardness-water
  2. [2]NSF/ANSI 44 — Residential Cation Exchange Water Softeners https://www.nsf.org/knowledge-library/residential-water-softeners
  3. [3]CDC — Home Water Treatment https://www.cdc.gov/healthy-water/prevention/home-water-treatment.html
  4. [4]EPA — Safe Drinking Water Act (SDWA) https://www.epa.gov/sdwa
  5. [5]Loudoun Water — Water Quality https://www.loudounwater.org/water-quality